Automatically create a customer ticket when a call starts & tag it accordingly.
EasyCall is the easiest, fastest, and most affordable way to create a call center- for customer support, sales, or any other objective.Get started with Gorgias
EasyCall is a web call center that allows you to buy a phone number from any country in the world, receive calls, and make outbound calls.
You can also create a click-to-call widget that will allow your customers to contact you directly from their browser. You can add multiple agents and departments, set up operating hours, and forward calls to your personal number if you prefer.
The integration with Gorgias will allow you to automatically create a ticket when a call is starting, and automatically tag it based on triggers such as:
- Unanswered call
- Answered call
- Recording available
- Voicemail available ... and more!
You can also automatically assign those tickets to the agent who answered them by syncing EasyCall agents with Gorgias agents.
CallHippo is an on-demand Voice-over-Internet Protocol (VoIP) Service Provider.
Make and receive calls as well as SMS directly on Gorgias helpdesk, while automatically logging all your customers’ call activities, texts, call recordings and voicemails.
TXTFi allows brands to leverage purchasing through SMS and ensure side-by-side customer support to communicate with customers in real time.