Shipped Suite

Increase customer satisfaction with shipping protection

Increase customer satisfaction with shipping protection

Get started with Gorgias
Shipped Suite Shipped Suite
More information soon. In the meantime, visit the following documentation page:
https://support.shippedsuite.com/content/gorgias-app-integration
Shipped Suite
Shipped Suite
trusted partner
preferred partner

Description

Shipped Suite makes it easy for any merchant to offer shipping protection and carbon offset, increasing profit, purchase conversion, and customer satisfaction.

Connect your Shipped Suite account to streamline the customer support workflow for faster shipment issue resolutions.

See all the information you need in one place.

  • If the order is protected by Shipped Shield or has Shipped Green carbon offset
  • Any shipment issues reported by the customer and their statuses
  • Any carbon credit purchases and their verified certificates

Tools and useful links at your fingertips.

  • Ready to use macro to easily provide shipment issue reporting instructions to your customers
  • Loop Shipped support team for assistance in a single click
  • Link to your branded Shield Center for self-service shipment issue reporting
  • Link to the Shipped Shield Assurance Guarantee for full details on package protection

For additional details, see the Gorgias App Integration.

“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty.
Dave Szymaszek, Head of Customer Experience @ Marine Layer
Read Usecase
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan, Chief Revenue Officer @ Ellana
Read Usecase
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing, Founder & CEO @ Bokksu
Read Usecase
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda, Director of Operations @ Darn Good Yarn
Read Usecase
Browse apps

Shipped Suite

Increase customer satisfaction with shipping protection

Get started with Gorgias
trusted partner
preferred partner
Shipped Suite
Pricing
Free
There's no cost to Shipped Suite
This integration is free to install
in Gorgias

Overview

Shipped Suite makes it easy for any merchant to offer shipping protection and carbon offset, increasing profit, purchase conversion, and customer satisfaction.

Connect your Shipped Suite account to streamline the customer support workflow for faster shipment issue resolutions.

See all the information you need in one place.

  • If the order is protected by Shipped Shield or has Shipped Green carbon offset
  • Any shipment issues reported by the customer and their statuses
  • Any carbon credit purchases and their verified certificates

Tools and useful links at your fingertips.

  • Ready to use macro to easily provide shipment issue reporting instructions to your customers
  • Loop Shipped support team for assistance in a single click
  • Link to your branded Shield Center for self-service shipment issue reporting
  • Link to the Shipped Shield Assurance Guarantee for full details on package protection

For additional details, see the Gorgias App Integration.

“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty. ”
Dave Szymaszek - Head of Customer Experience @ Marine Layer
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan - Chief Revenue Officer @ Ellana
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing - Founder & CEO @ Bokksu
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda - Director of Operations @ Darn Good Yarn

All of your customer support channels in one place

Email
Answer every email from shoppers in a shared workspace, so your agents always know who to support next and have the context they need to provide exceptional support.
Social Media
Like a Facebook comment, send a shipping status in a private Instagram message, or answer questions on Twitter – all from a centralized helpdesk.
Live Chat
Gorgias live chat is the easiest way to offer conversational text message support for an uninterrupted conversation with customers on the go.
Browse apps

Shipped Suite

Increase customer satisfaction with shipping protection

Increase customer satisfaction with shipping protection

Get started with Gorgias
trusted partner
preferred partner
Categories
Shipped Suite
Pricing
Free
There's no cost to Shipped Suite
This integration is free to install to in Gorgias

Overview

How

Shipped Suite

x Gorgias works together

·
·
·
“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty. ”
Dave Szymaszek - Head of Customer Experience @ Marine Layer
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan - Chief Revenue Officer @ Ellana
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing - Founder & CEO @ Bokksu
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda - Director of Operations @ Darn Good Yarn

All of your customer support channels in one place

Email
Answer every email from shoppers in a shared workspace, so your agents always know who to support next and have the context they need to provide exceptional support.
Social Media
Like a Facebook comment, send a shipping status in a private Instagram message, or answer questions on Twitter – all from a centralized helpdesk.
Live Chat
Gorgias live chat is the easiest way to offer conversational text message support for an uninterrupted conversation with customers on the go.

Shipped Suite

Increase customer satisfaction with shipping protection

Increase customer satisfaction with shipping protection

Get started with Gorgias
Shipped Suite Shipped Suite
More information soon. In the meantime, visit the following documentation page:
https://support.shippedsuite.com/content/gorgias-app-integration
Shipped Suite
trusted partner
preferred partner

Description

Shipped Suite makes it easy for any merchant to offer shipping protection and carbon offset, increasing profit, purchase conversion, and customer satisfaction.

Connect your Shipped Suite account to streamline the customer support workflow for faster shipment issue resolutions.

See all the information you need in one place.

  • If the order is protected by Shipped Shield or has Shipped Green carbon offset
  • Any shipment issues reported by the customer and their statuses
  • Any carbon credit purchases and their verified certificates

Tools and useful links at your fingertips.

  • Ready to use macro to easily provide shipment issue reporting instructions to your customers
  • Loop Shipped support team for assistance in a single click
  • Link to your branded Shield Center for self-service shipment issue reporting
  • Link to the Shipped Shield Assurance Guarantee for full details on package protection

For additional details, see the Gorgias App Integration.

“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty.
Dave Szymaszek, Head of Customer Experience @ Marine Layer
Read Usecase
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan, Chief Revenue Officer @ Ellana
Read Usecase
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing, Founder & CEO @ Bokksu
Read Usecase
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda, Director of Operations @ Darn Good Yarn
Read Usecase