With Stonly, you can grow your sales by providing on-demand help right in your site to keep visitors in the checkout flow. You can also reduce your support costs by answering questions automatically to save valuable support agent time.
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Merchants can use Stonly’s Gorgias integration to:
- Create step-by-step, interactive guides and FAQs

- Put Stonly guides inside their checkout flows and other key moments

- Launch Gorgias chat if their customers need more help, directly from a Stonly guide, or they can use a Stonly contact form to send information directly to Gorgias in the form of a new ticket

Use cases:

- Contact forms

- Self-serve help

- FAQs

- Knowledge base

- In-cart and in-checkout assistance

- Ticket qualification

- Agent scripts

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