{"key":"negative","value":73},{"key":"positive","value":13},{"key":"neutral","value":1}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":27}","{\"Customer Service Responsiveness\":24}","{\"Customer Service Helpfulness\":23}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":19}","{\"Delivery Shipping Timeliness\":19}","{\"Delivery Shipping Carrier Performance\":7}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":19}","{\"Returns Refunds Ease Of Returns\":18}","{\"Returns Refunds Clarity\":9}"]}
{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.0}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":4.1}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.5}"}