{"key":"negative","value":12},{"key":"positive","value":4},{"key":"neutral","value":1}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":7}","{\"Customer Service Responsiveness\":7}","{\"Customer Service Problem Resolution\":6}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":4}","{\"Product Quality Durability\":4}","{\"Product Quality Functionality\":4}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":1}","{\"Returns Refunds Refund Timeliness\":1}"]}
{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.8}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.6}"}