{"key":"positive","value":1513},{"key":"negative","value":334},{"key":"neutral","value":171}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":65}","{\"Customer Service Responsiveness\":56}","{\"Customer Service Helpfulness\":28}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":77}","{\"Delivery Shipping Overall Delivery Shipping\":69}","{\"Delivery Shipping Tracking Information\":7}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":115}","{\"Product Quality Durability\":55}","{\"Product Quality Materials Used\":38}"]}

{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":3.6,\"industry_avg_topic_rating\":2.3}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":4.5,\"industry_avg_topic_rating\":3.7}"},{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":2.2,\"industry_avg_topic_rating\":1.6}"},{"key":"loyalty_program","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.4}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":3.6,\"industry_avg_topic_rating\":3.1}"},{"key":"communication_information","value":"{\"company_avg_topic_rating\":3.1,\"industry_avg_topic_rating\":2.8}"},{"key":"packaging","value":"{\"company_avg_topic_rating\":4.3,\"industry_avg_topic_rating\":4.0}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":4.4,\"industry_avg_topic_rating\":4.2}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":4.6,\"industry_avg_topic_rating\":4.6}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":3.3,\"industry_avg_topic_rating\":3.3}"},{"key":"product_variety","value":"{\"company_avg_topic_rating\":4.4,\"industry_avg_topic_rating\":4.4}"},{"key":"trust_security","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.3}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":3.9,\"industry_avg_topic_rating\":4.4}"},{"key":"payment_options","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.5}"}