{"key":"negative","value":5}
{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":2}","{\"Customer Service Overall Customer Service\":2}","{\"Customer Service Friendliness\":1}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":1}","{\"Delivery Shipping Overall Delivery Shipping\":1}"]},{"key":"Product Variety","value":["{\"Product Variety Overall Product Variety\":1}","{\"Product Variety Selection Range\":1}"]}
{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.4}"},{"key":"product_variety","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.9}"}