{"key":"negative","value":28},{"key":"positive","value":2}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":9}","{\"Customer Service Responsiveness\":8}","{\"Customer Service Helpfulness\":7}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":6}","{\"Product Quality Description Accuracy\":5}","{\"Product Quality Durability\":3}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":6}","{\"Returns Refunds Ease Of Returns\":4}","{\"Returns Refunds Refund Timeliness\":3}"]}
{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.8}"},{"key":"communication_information","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.7}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.1}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":2.3,\"industry_avg_topic_rating\":4.5}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.9}"}