{"key":"negative","value":66},{"key":"positive","value":32},{"key":"neutral","value":1}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":50}","{\"Customer Service Responsiveness\":49}","{\"Customer Service Helpfulness\":42}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Carrier Performance\":2}","{\"Delivery Shipping Overall Delivery Shipping\":2}","{\"Delivery Shipping Timeliness\":2}"]},{"key":"Product Quality","value":["{\"Product Quality Functionality\":9}","{\"Product Quality Overall Product Quality\":9}","{\"Product Quality Durability\":6}"]}
{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.0}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.0}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.8,\"industry_avg_topic_rating\":2.3}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.8}"}