{"key":"negative","value":16},{"key":"neutral","value":1},{"key":"positive","value":5}
{"key":"Communication Information","value":["{\"Communication Information Overall Communication Information\":6}","{\"Communication Information Transparency\":4}","{\"Communication Information Proactiveness\":1}"]},{"key":"Company Reputation","value":["{\"Company Reputation Overall Company Reputation\":3}","{\"Company Reputation Brand Image\":3}"]},{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":5}","{\"Customer Service Responsiveness\":3}","{\"Customer Service Helpfulness\":3}"]}
{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":2.2}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.3,\"industry_avg_topic_rating\":3.7}"}