{"key":"positive","value":226},{"key":"negative","value":115},{"key":"neutral","value":11}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":20}","{\"Customer Service Responsiveness\":19}","{\"Customer Service Helpfulness\":14}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":47}","{\"Product Quality Durability\":36}","{\"Product Quality Materials Used\":13}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":16}","{\"Returns Refunds Ease Of Returns\":10}","{\"Returns Refunds Refund Timeliness\":5}"]}

{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":2.6}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":3.7}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":4.9,\"industry_avg_topic_rating\":4.1}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":4.2,\"industry_avg_topic_rating\":3.7}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":2.5,\"industry_avg_topic_rating\":2.3}"},{"key":"packaging","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":5.0}"},{"key":"loyalty_program","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":2.0}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":5.0}"}