{"key":"positive","value":1},{"key":"negative","value":4}
{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":3}","{\"Customer Service Overall Customer Service\":3}","{\"Customer Service Problem Resolution\":3}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":1}","{\"Delivery Shipping Tracking Information\":1}","{\"Delivery Shipping Timeliness\":1}"]}
{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":3.9}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.1}"}