{"key":"negative","value":90},{"key":"positive","value":12},{"key":"neutral","value":3}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":47}","{\"Customer Service Responsiveness\":46}","{\"Customer Service Helpfulness\":42}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":13}","{\"Delivery Shipping Overall Delivery Shipping\":12}","{\"Delivery Shipping Condition Arrival\":4}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":27}","{\"Product Quality Durability\":23}","{\"Product Quality Functionality\":14}"]}
{"key":"customer_service","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":4.1}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.5}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.3}"}