{"key":"negative","value":17},{"key":"positive","value":2},{"key":"neutral","value":2}
{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":8}","{\"Customer Service Overall Customer Service\":8}","{\"Customer Service Problem Resolution\":8}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":3}","{\"Delivery Shipping Overall Delivery Shipping\":3}","{\"Delivery Shipping Tracking Information\":1}"]},{"key":"Product Quality","value":["{\"Product Quality Functionality\":5}","{\"Product Quality Overall Product Quality\":5}","{\"Product Quality Durability\":4}"]}
{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.0}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.2}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.5,\"industry_avg_topic_rating\":2.0}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.0}"}