{"key":"negative","value":4},{"key":"positive","value":3}
{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":2}","{\"Customer Service Overall Customer Service\":2}","{\"Customer Service Helpfulness\":1}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":1}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Refund Timeliness\":1}","{\"Returns Refunds Overall Returns Refunds\":1}"]}
{"key":"customer_service","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":3.4}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":4.2}"}