{"key":"positive","value":1849},{"key":"negative","value":101},{"key":"neutral","value":48}
{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":21}","{\"Customer Service Overall Customer Service\":20}","{\"Customer Service Helpfulness\":11}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":69}","{\"Delivery Shipping Overall Delivery Shipping\":55}","{\"Delivery Shipping Tracking Information\":18}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":27}","{\"Product Quality Functionality\":25}","{\"Product Quality Durability\":12}"]}
{"key":"trust_security","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":3.0}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.9}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":4.8,\"industry_avg_topic_rating\":4.8}"},{"key":"product_variety","value":"{\"company_avg_topic_rating\":4.0,\"industry_avg_topic_rating\":4.0}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":4.8,\"industry_avg_topic_rating\":4.9}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":4.0,\"industry_avg_topic_rating\":4.5}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":3.8,\"industry_avg_topic_rating\":4.4}"},{"key":"communication_information","value":"{\"company_avg_topic_rating\":3.7,\"industry_avg_topic_rating\":4.4}"},{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":3.0}"}