{"key":"negative","value":712},{"key":"positive","value":1104},{"key":"neutral","value":188}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":79}","{\"Customer Service Responsiveness\":75}","{\"Customer Service Helpfulness\":47}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":216}","{\"Product Quality Durability\":114}","{\"Product Quality Materials Used\":77}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":412}","{\"Returns Refunds Ease Of Returns\":223}","{\"Returns Refunds Clarity\":54}"]}

{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.6}"},{"key":"product_variety","value":"{\"company_avg_topic_rating\":4.7,\"industry_avg_topic_rating\":4.3}"},{"key":"communication_information","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":2.9}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":3.4,\"industry_avg_topic_rating\":4.1}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.5,\"industry_avg_topic_rating\":2.2}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":1.7,\"industry_avg_topic_rating\":3.2}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.7,\"industry_avg_topic_rating\":3.3}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.9,\"industry_avg_topic_rating\":4.2}"}