{"key":"negative","value":9}
{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":2}","{\"Customer Service Overall Customer Service\":2}","{\"Customer Service Helpfulness\":2}"]},{"key":"Post Purchase Support","value":["{\"Post Purchase Support Overall Post Purchase Support\":1}","{\"Post Purchase Support Warranty Support\":1}"]},{"key":"Product Quality","value":["{\"Product Quality Durability\":4}","{\"Product Quality Overall Product Quality\":4}","{\"Product Quality Materials Used\":1}"]}
{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.3}"}