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{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":24}","{\"Customer Service Responsiveness\":23}","{\"Customer Service Helpfulness\":19}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":7}","{\"Delivery Shipping Timeliness\":7}","{\"Delivery Shipping Carrier Performance\":1}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":20}","{\"Product Quality Materials Used\":14}","{\"Product Quality Durability\":13}"]}
{"key":"company_reputation","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.6}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.4,\"industry_avg_topic_rating\":4.1}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.2}"}