{"key":"negative","value":16},{"key":"positive","value":13}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":13}","{\"Customer Service Responsiveness\":12}","{\"Customer Service Helpfulness\":10}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":3}","{\"Product Quality Durability\":2}","{\"Product Quality Materials Used\":1}"]}
{"key":"product_quality","value":"{\"company_avg_topic_rating\":4.0,\"industry_avg_topic_rating\":4.1}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.2,\"industry_avg_topic_rating\":1.8}"}