{"key":"negative","value":13},{"key":"neutral","value":2}
{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":6}","{\"Customer Service Helpfulness\":6}","{\"Customer Service Overall Customer Service\":6}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":3}","{\"Delivery Shipping Overall Delivery Shipping\":2}","{\"Delivery Shipping Tracking Information\":1}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":2}","{\"Product Quality Description Accuracy\":1}"]}
{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":1.7}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.3,\"industry_avg_topic_rating\":1.3}"}