{"key":"positive","value":504},{"key":"negative","value":121},{"key":"neutral","value":21}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":32}","{\"Customer Service Responsiveness\":31}","{\"Customer Service Helpfulness\":27}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":15}","{\"Delivery Shipping Timeliness\":14}","{\"Delivery Shipping Carrier Performance\":4}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":54}","{\"Product Quality Durability\":39}","{\"Product Quality Materials Used\":26}"]}

{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":1.9}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":3.7}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":4.0,\"industry_avg_topic_rating\":3.3}"},{"key":"product_variety","value":"{\"company_avg_topic_rating\":4.3,\"industry_avg_topic_rating\":3.7}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":4.0,\"industry_avg_topic_rating\":3.7}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":3.5,\"industry_avg_topic_rating\":3.6}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":4.1,\"industry_avg_topic_rating\":4.2}"}