{"key":"positive","value":504},{"key":"negative","value":129},{"key":"neutral","value":21}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":34}","{\"Customer Service Responsiveness\":33}","{\"Customer Service Helpfulness\":28}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":16}","{\"Delivery Shipping Timeliness\":15}","{\"Delivery Shipping Carrier Performance\":5}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":58}","{\"Product Quality Durability\":43}","{\"Product Quality Materials Used\":27}"]}

{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":1.9}"},{"key":"product_variety","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":3.8}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":3.7,\"industry_avg_topic_rating\":4.2}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":3.8}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":2.4,\"industry_avg_topic_rating\":3.6}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":3.4}"}