{"key":"positive","value":118},{"key":"negative","value":15},{"key":"neutral","value":3}

{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":6}","{\"Customer Service Overall Customer Service\":5}","{\"Customer Service Helpfulness\":3}"]},{"key":"Pricing Value For Money","value":["{\"Pricing Value For Money Pricing Fairness\":2}","{\"Pricing Value For Money Overall Pricing Value For Money\":2}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":5}","{\"Product Quality Functionality\":3}","{\"Product Quality Description Accuracy\":1}"]}

{"key":"product_variety","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.0}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":4.7,\"industry_avg_topic_rating\":4.6}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":4.7,\"industry_avg_topic_rating\":4.6}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":4.4,\"industry_avg_topic_rating\":4.5}"},{"key":"trust_security","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.5}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":3.9}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":2.5,\"industry_avg_topic_rating\":4.1}"},{"key":"loyalty_program","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.9}"}