{"key":"positive","value":1685},{"key":"neutral","value":113},{"key":"negative","value":206}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":72}","{\"Customer Service Responsiveness\":66}","{\"Customer Service Helpfulness\":50}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":43}","{\"Delivery Shipping Overall Delivery Shipping\":39}","{\"Delivery Shipping Carrier Performance\":8}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":63}","{\"Product Quality Durability\":45}","{\"Product Quality Functionality\":27}"]}
{"key":"product_quality","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.7}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":3.2}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":2.5,\"industry_avg_topic_rating\":4.1}"},{"key":"communication_information","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.0}"}