{"key":"negative","value":12}
{"key":"Customer Service","value":["{\"Customer Service Helpfulness\":2}","{\"Customer Service Overall Customer Service\":2}","{\"Customer Service Responsiveness\":2}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":6}","{\"Product Quality Functionality\":5}","{\"Product Quality Durability\":4}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Ease Of Returns\":2}","{\"Returns Refunds Overall Returns Refunds\":2}","{\"Returns Refunds Clarity\":1}"]}
{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.0}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.6}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.1}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.3}"}