{"key":"negative","value":50}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":27}","{\"Customer Service Responsiveness\":27}","{\"Customer Service Helpfulness\":24}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":12}","{\"Delivery Shipping Timeliness\":12}","{\"Delivery Shipping Carrier Performance\":1}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":7}","{\"Returns Refunds Refund Timeliness\":6}","{\"Returns Refunds Ease Of Returns\":1}"]}

{"key":"trust_security","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.1}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.0}"},{"key":"communication_information","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.8}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.3}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.7}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.9}"}