{"key":"neutral","value":7},{"key":"negative","value":93}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":35}","{\"Customer Service Helpfulness\":34}","{\"Customer Service Responsiveness\":34}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":15}","{\"Delivery Shipping Timeliness\":14}","{\"Delivery Shipping Condition Arrival\":8}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":24}","{\"Product Quality Durability\":6}","{\"Product Quality Functionality\":3}"]}
{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.5}"},{"key":"packaging","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":3.6}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":4.1}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":1.5,\"industry_avg_topic_rating\":3.8}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.5}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.3,\"industry_avg_topic_rating\":4.1}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.1,\"industry_avg_topic_rating\":4.3}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.1,\"industry_avg_topic_rating\":4.3}"}