{"key":"negative","value":26}
{"key":"Communication Information","value":["{\"Communication Information Overall Communication Information\":2}"]},{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":38}","{\"Customer Service Responsiveness\":35}","{\"Customer Service Helpfulness\":33}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":8}","{\"Product Quality Durability\":7}","{\"Product Quality Materials Used\":2}"]}
{"key":"product_quality","value":"{\"company_avg_topic_rating\":2.3,\"industry_avg_topic_rating\":4.2}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.2,\"industry_avg_topic_rating\":3.5}"}