{"key":"negative","value":47},{"key":"neutral","value":3}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":26}","{\"Customer Service Responsiveness\":25}","{\"Customer Service Helpfulness\":22}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":13}","{\"Delivery Shipping Timeliness\":13}","{\"Delivery Shipping Carrier Performance\":4}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":4}","{\"Returns Refunds Refund Timeliness\":3}"]}
{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.6}"}