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{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":10}","{\"Customer Service Responsiveness\":8}","{\"Customer Service Problem Resolution\":6}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":4}","{\"Delivery Shipping Timeliness\":4}","{\"Delivery Shipping Tracking Information\":1}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":2}","{\"Product Quality Durability\":2}","{\"Product Quality Functionality\":2}"]}
{"key":"customer_service","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.3}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":4.0,\"industry_avg_topic_rating\":4.5}"}