{"key":"negative","value":24},{"key":"positive","value":86},{"key":"neutral","value":4}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":10}","{\"Customer Service Responsiveness\":8}","{\"Customer Service Helpfulness\":6}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":4}","{\"Delivery Shipping Timeliness\":4}","{\"Delivery Shipping Condition Arrival\":1}"]},{"key":"Product Quality","value":["{\"Product Quality Durability\":2}","{\"Product Quality Functionality\":2}","{\"Product Quality Overall Product Quality\":2}"]}
{"key":"product_quality","value":"{\"company_avg_topic_rating\":4.0,\"industry_avg_topic_rating\":4.5}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":3.5,\"industry_avg_topic_rating\":4.3}"}