{"key":"negative","value":59},{"key":"positive","value":8},{"key":"neutral","value":2}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":24}","{\"Customer Service Responsiveness\":23}","{\"Customer Service Helpfulness\":17}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":26}","{\"Product Quality Functionality\":18}","{\"Product Quality Durability\":15}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Ease Of Returns\":3}","{\"Returns Refunds Overall Returns Refunds\":3}","{\"Returns Refunds Refund Timeliness\":1}"]}
{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.3,\"industry_avg_topic_rating\":3.8}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.1,\"industry_avg_topic_rating\":3.8}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.7}"}