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{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":54}","{\"Customer Service Responsiveness\":52}","{\"Customer Service Helpfulness\":43}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":58}","{\"Product Quality Durability\":43}","{\"Product Quality Materials Used\":27}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":130}","{\"Returns Refunds Ease Of Returns\":100}","{\"Returns Refunds Refund Timeliness\":52}"]}
{"key":"communication_information","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":2.9}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":3.4}"},{"key":"loyalty_program","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.2}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":2.7,\"industry_avg_topic_rating\":2.2}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.6}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":4.7,\"industry_avg_topic_rating\":4.3}"},{"key":"product_variety","value":"{\"company_avg_topic_rating\":4.6,\"industry_avg_topic_rating\":4.3}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":4.1,\"industry_avg_topic_rating\":4.1}"},{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.5}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":2.5,\"industry_avg_topic_rating\":3.3}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":3.0}"}