{"key":"negative","value":10},{"key":"neutral","value":1}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":8}","{\"Customer Service Helpfulness\":6}","{\"Customer Service Responsiveness\":6}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Tracking Information\":1}","{\"Delivery Shipping Condition Arrival\":1}","{\"Delivery Shipping Overall Delivery Shipping\":1}"]},{"key":"Product Quality","value":["{\"Product Quality Durability\":1}","{\"Product Quality Overall Product Quality\":1}"]}
{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.7}"}