{"key":"positive","value":275},{"key":"negative","value":122},{"key":"neutral","value":23}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":51}","{\"Customer Service Responsiveness\":49}","{\"Customer Service Helpfulness\":28}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":47}","{\"Delivery Shipping Overall Delivery Shipping\":43}","{\"Delivery Shipping Carrier Performance\":1}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":31}","{\"Product Quality Functionality\":19}","{\"Product Quality Durability\":13}"]}
{"key":"product_quality","value":"{\"company_avg_topic_rating\":4.9,\"industry_avg_topic_rating\":4.2}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":4.2,\"industry_avg_topic_rating\":3.5}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":3.9,\"industry_avg_topic_rating\":3.9}"},{"key":"product_variety","value":"{\"company_avg_topic_rating\":4.0,\"industry_avg_topic_rating\":4.2}"},{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.5}"}