{"key":"negative","value":65},{"key":"positive","value":7}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":33}","{\"Customer Service Responsiveness\":33}","{\"Customer Service Helpfulness\":29}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":15}","{\"Delivery Shipping Timeliness\":15}","{\"Delivery Shipping Carrier Performance\":2}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":9}","{\"Product Quality Durability\":7}","{\"Product Quality Functionality\":6}"]}
{"key":"trust_security","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.4}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.4}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.2}"}