{"key":"negative","value":8},{"key":"neutral","value":1}
{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":3}","{\"Customer Service Helpfulness\":3}","{\"Customer Service Overall Customer Service\":3}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":4}","{\"Delivery Shipping Timeliness\":4}","{\"Delivery Shipping Carrier Performance\":1}"]},{"key":"Order Accuracy","value":["{\"Order Accuracy Overall Order Accuracy\":1}"]}
{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":3.7}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.4}"}