{"key":"negative","value":3}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":2}","{\"Customer Service Friendliness\":1}","{\"Customer Service Responsiveness\":1}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":1}","{\"Delivery Shipping Tracking Information\":1}","{\"Delivery Shipping Timeliness\":1}"]}
{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.4}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.3}"}