{"key":"negative","value":292},{"key":"positive","value":663},{"key":"neutral","value":68}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":71}","{\"Customer Service Responsiveness\":67}","{\"Customer Service Helpfulness\":51}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":69}","{\"Delivery Shipping Timeliness\":56}","{\"Delivery Shipping Condition Arrival\":41}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":109}","{\"Product Quality Functionality\":32}","{\"Product Quality Description Accuracy\":23}"]}
{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":4.5,\"industry_avg_topic_rating\":4.1}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":4.7,\"industry_avg_topic_rating\":4.3}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":4.0,\"industry_avg_topic_rating\":3.8}"},{"key":"product_variety","value":"{\"company_avg_topic_rating\":4.0,\"industry_avg_topic_rating\":4.4}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":3.4,\"industry_avg_topic_rating\":4.3}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.8,\"industry_avg_topic_rating\":4.1}"},{"key":"packaging","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.6}"}