{"key":"positive","value":60},{"key":"negative","value":168},{"key":"neutral","value":7}
{"key":"Company Reputation","value":["{\"Company Reputation Overall Company Reputation\":25}","{\"Company Reputation Brand Image\":20}"]},{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":59}","{\"Customer Service Responsiveness\":57}","{\"Customer Service Helpfulness\":50}"]},{"key":"Pricing Value For Money","value":["{\"Pricing Value For Money Overall Pricing Value For Money\":52}","{\"Pricing Value For Money Pricing Fairness\":51}","{\"Pricing Value For Money Value Proposition\":27}"]}
{"key":"product_quality","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":3.4}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":1.5}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":2.6,\"industry_avg_topic_rating\":1.8}"},{"key":"trust_security","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.0}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":1.2,\"industry_avg_topic_rating\":1.3}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":1.9,\"industry_avg_topic_rating\":3.0}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.3}"}