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{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":47}","{\"Customer Service Responsiveness\":46}","{\"Customer Service Helpfulness\":40}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":94}","{\"Delivery Shipping Timeliness\":87}","{\"Delivery Shipping Carrier Performance\":28}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":84}","{\"Product Quality Durability\":55}","{\"Product Quality Functionality\":32}"]}
{"key":"communication_information","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":3.1}"},{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":1.6}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.7}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":3.9,\"industry_avg_topic_rating\":4.2}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":3.1,\"industry_avg_topic_rating\":3.6}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":3.4,\"industry_avg_topic_rating\":4.1}"}