{"key":"negative","value":232},{"key":"positive","value":1032},{"key":"neutral","value":84}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":52}","{\"Customer Service Responsiveness\":51}","{\"Customer Service Helpfulness\":43}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":98}","{\"Delivery Shipping Timeliness\":91}","{\"Delivery Shipping Carrier Performance\":29}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":86}","{\"Product Quality Durability\":57}","{\"Product Quality Functionality\":34}"]}

{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":1.7,\"industry_avg_topic_rating\":1.6}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":4.7}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":3.8}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":2.2,\"industry_avg_topic_rating\":4.1}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.6,\"industry_avg_topic_rating\":4.5}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.9}"}