{"key":"negative","value":232},{"key":"positive","value":1032},{"key":"neutral","value":84}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":52}","{\"Customer Service Responsiveness\":51}","{\"Customer Service Helpfulness\":43}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":98}","{\"Delivery Shipping Timeliness\":91}","{\"Delivery Shipping Carrier Performance\":29}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":86}","{\"Product Quality Durability\":57}","{\"Product Quality Functionality\":34}"]}
{"key":"communication_information","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":3.1}"},{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":1.6}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":3.8,\"industry_avg_topic_rating\":4.2}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":3.6}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":4.0,\"industry_avg_topic_rating\":4.7}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":3.1,\"industry_avg_topic_rating\":4.1}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.3}"}