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{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":55}","{\"Customer Service Responsiveness\":54}","{\"Customer Service Helpfulness\":44}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":6}","{\"Delivery Shipping Timeliness\":5}","{\"Delivery Shipping Condition Arrival\":2}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":54}","{\"Product Quality Durability\":33}","{\"Product Quality Functionality\":18}"]}
{"key":"product_quality","value":"{\"company_avg_topic_rating\":2.5,\"industry_avg_topic_rating\":3.4}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.3,\"industry_avg_topic_rating\":3.8}"}