{"key":"positive","value":205},{"key":"negative","value":89},{"key":"neutral","value":2}

{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":43}","{\"Customer Service Overall Customer Service\":43}","{\"Customer Service Helpfulness\":32}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":26}","{\"Delivery Shipping Overall Delivery Shipping\":26}","{\"Delivery Shipping Shipping Costs\":3}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":7}","{\"Product Quality Functionality\":5}","{\"Product Quality Durability\":4}"]}

{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.6}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":4.2,\"industry_avg_topic_rating\":4.0}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":4.0,\"industry_avg_topic_rating\":4.4}"},{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.5}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.6}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.9}"}