{"key":"positive","value":878},{"key":"negative","value":218},{"key":"neutral","value":94}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":44}","{\"Customer Service Responsiveness\":42}","{\"Customer Service Helpfulness\":40}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":96}","{\"Delivery Shipping Overall Delivery Shipping\":90}","{\"Delivery Shipping Carrier Performance\":33}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":75}","{\"Product Quality Durability\":48}","{\"Product Quality Materials Used\":23}"]}

{"key":"customer_service","value":"{\"company_avg_topic_rating\":4.4,\"industry_avg_topic_rating\":3.5}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.5}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":1.6}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":3.9,\"industry_avg_topic_rating\":4.2}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":3.9}"},{"key":"packaging","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":3.3}"}