{"key":"negative","value":11},{"key":"positive","value":1}
{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":1}","{\"Customer Service Overall Customer Service\":1}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":10}","{\"Product Quality Functionality\":8}","{\"Product Quality Durability\":7}"]}
{"key":"customer_service","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":1.6}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.3,\"industry_avg_topic_rating\":1.6}"}