{"key":"negative","value":55},{"key":"positive","value":7}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":28}","{\"Customer Service Responsiveness\":26}","{\"Customer Service Helpfulness\":25}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":7}","{\"Delivery Shipping Timeliness\":7}","{\"Delivery Shipping Carrier Performance\":3}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":8}","{\"Product Quality Durability\":4}","{\"Product Quality Description Accuracy\":3}"]}
{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.0}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":2.9,\"industry_avg_topic_rating\":4.2}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.8}"},{"key":"packaging","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":4.0}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.4}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.7}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.3}"}