{"key":"positive","value":3},{"key":"negative","value":7},{"key":"neutral","value":1}
{"key":"Customer Service","value":["{\"Customer Service Problem Resolution\":2}","{\"Customer Service Overall Customer Service\":2}","{\"Customer Service Responsiveness\":2}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":3}","{\"Delivery Shipping Timeliness\":2}"]},{"key":"Product Quality","value":["{\"Product Quality Description Accuracy\":1}","{\"Product Quality Overall Product Quality\":1}"]}
{"key":"customer_service","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":4.4}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.4}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.9}"}