{"key":"negative","value":3},{"key":"positive","value":1}
{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":2}","{\"Customer Service Helpfulness\":2}","{\"Customer Service Overall Customer Service\":2}"]},{"key":"Product Quality","value":["{\"Product Quality Functionality\":1}","{\"Product Quality Overall Product Quality\":1}"]}
{"key":"product_quality","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.2}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.1}"}