{"key":"negative","value":84},{"key":"neutral","value":16}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":50}","{\"Customer Service Responsiveness\":47}","{\"Customer Service Helpfulness\":37}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":5}","{\"Delivery Shipping Timeliness\":4}","{\"Delivery Shipping Carrier Performance\":3}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":22}","{\"Product Quality Functionality\":16}","{\"Product Quality Durability\":15}"]}
{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.5}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.7,\"industry_avg_topic_rating\":2.6}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":2.1,\"industry_avg_topic_rating\":3.2}"},{"key":"product_variety","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.0}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":4.2}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.4,\"industry_avg_topic_rating\":3.8}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.2}"}