{"key":"positive","value":1682},{"key":"negative","value":218},{"key":"neutral","value":103}

{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":57}","{\"Customer Service Overall Customer Service\":55}","{\"Customer Service Helpfulness\":33}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":43}","{\"Delivery Shipping Overall Delivery Shipping\":43}","{\"Delivery Shipping Carrier Performance\":21}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":89}","{\"Product Quality Description Accuracy\":42}","{\"Product Quality Durability\":41}"]}

{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":2.7,\"industry_avg_topic_rating\":1.7}"},{"key":"packaging","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.0}"},{"key":"payment_options","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.5}"},{"key":"communication_information","value":"{\"company_avg_topic_rating\":4.7,\"industry_avg_topic_rating\":4.4}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":4.9,\"industry_avg_topic_rating\":4.9}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":4.5,\"industry_avg_topic_rating\":4.5}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":4.5,\"industry_avg_topic_rating\":4.6}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":3.9,\"industry_avg_topic_rating\":4.0}"},{"key":"product_variety","value":"{\"company_avg_topic_rating\":4.6,\"industry_avg_topic_rating\":4.7}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":3.8,\"industry_avg_topic_rating\":4.0}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":4.0,\"industry_avg_topic_rating\":4.2}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":2.5,\"industry_avg_topic_rating\":3.4}"}