{"key":"negative","value":91},{"key":"positive","value":14},{"key":"neutral","value":2}
{"key":"Company Reputation","value":["{\"Company Reputation Overall Company Reputation\":6}","{\"Company Reputation Brand Image\":3}"]},{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":43}","{\"Customer Service Overall Customer Service\":43}","{\"Customer Service Helpfulness\":37}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":31}","{\"Product Quality Description Accuracy\":26}","{\"Product Quality Functionality\":11}"]}
{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.0}"},{"key":"communication_information","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.0}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.6,\"industry_avg_topic_rating\":1.8}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.3}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.6}"}